Question 1

What is private label coffee roasting?

Accepted Answer

Private label coffee roasting is a service where a coffee roaster (like Ublend®) produces high-quality coffee that’s packaged and branded under your own name and logo.

It’s the perfect solution for cafés, restaurants, retailers, and hospitality venues who want to offer a unique, custom-branded coffee product — without needing to invest in roasting equipment or in-house expertise.

With Ublend®, you get access to expert sourcing, blending, roasting, and packaging — all tailored to your brand, your style, and your customers.

Question 2

Do you offer - Free On loan commercial coffee equipment ?

Accepted Answer

We sure do - Equip Your Café for Success - Without the Upfront Cost
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Alongside developing your custom coffee blend, we help you access the right commercial espresso equipment to match your café’s needs, pace, and personality. Setting up a café — or upgrading your current setup — comes with big decisions, especially when it comes to equipment. The right espresso machine, grinder, and milk system can make or break your coffee consistency and service flow. But premium equipment usually comes with a premium price tag.
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At Ublend®, we believe great coffee shouldn’t come with barriers. That’s why we offer our Free-On-Loan Equipment Program — a smart, flexible solution that gives you access to the gear you need without the upfront cost.
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Learn more (https://www.ublend.com.au/blank-1-1)

Question 3

How much does it cost to have my own brand and blend?

Accepted Answer

Creating your own custom coffee blend and brand isn’t just possible — it’s surprisingly cost-effective.

At Ublend®, we roast fresh coffee weekly for over 100 cafés, restaurants, and hotels across Australia.

We know what it takes to deliver standout quality at the right price — and regularly help cafés save between $2 and $7 per kilo compared to major brands.

Just tell us your flavour preferences and your target price point — we’ll help you craft a blend and packaging solution that hits the mark without compromising on freshness, flavour, or presentation.

Question 4

“If Ublend® is cheaper, does that mean you use cheap coffee?” No — it means you’re not paying for hype.

Accepted Answer

Let’s be honest — cutting costs the wrong way often means sacrificing quality, consistency, and support.

At Ublend®, we deliver genuine value. That means high-quality green beans, precise roasting, smart automation, and real training — all at a price that makes sense for your café.

Some coffee brands charge more simply because of legacy overheads, bloated marketing budgets, or retail markups — not because the coffee is better.

In reality, you’re not getting more — you’re just paying more.

Why our coffee costs less — without compromising on quality:

You're not paying for a big brand name.
We don’t charge café owners for the cost of building a national brand, celebrity endorsements, or expensive retail campaigns. You’re not subsidising our billboards or influencer partnerships — just paying for the coffee your customers love.

High-quality green coffee only.
We work with trusted importers and select coffees based on flavour, freshness, and consistency — not price. Every origin is cupped and approved in-house. No commercial-grade filler beans, ever.

Precision Roasting = Less Waste.
Our fully automated Brambati system ensures every roast is dialled in with consistency. That means fewer rejected batches, better flavour in the cup, and lower production costs that we pass on to you.

Automated, Scalable Production
From green bean cleaning to roasting, packing, and labelling, our facility is purpose-built for efficiency and scale.

By investing in automation, we reduce reliance on large teams or manual processes — keeping costs down without ever compromising on quality.

Direct-to-Café Model.
You deal directly with us — the people who roast and pack your coffee — and that transparency helps us keep pricing honest.

Private Label Done Right.
We focus on helping you build your brand, not ours. You get expertly roasted coffee in your own custom-branded packaging, backed by real support and quality control — all without the markup of a legacy brand.

When Others Say “Cheap,” We Say Smart.
When competitors can’t match our value, they resort to calling us cheap.
But the reality is simple: we offer a smarter, more efficient way to buy and serve great coffee.

At Ublend®, we roast for over 100 cafés across Australia — providing consistent quality, fresh coffee, and genuine support. No inflated pricing. No marketing gimmicks. Just coffee that performs, batch after batch.

With over 13 years of industry experience, we understand what cafés need: dependable quality, professional training, and transparent pricing. You're always welcome to visit our roastery and watch your coffee being roasted — because we believe in full transparency and stand behind every batch we produce.

And if you'd like to hear directly from our customers, we’re more than happy to connect you with a café near you for firsthand feedback.

Here’s what sets us apart:

•  Consistent, high-quality coffee — roasted fresh
 •  Premium green beans — no filler, no compromise
 •  Comprehensive training and hands-on support
 • Smarter pricing — without the brand tax

We focus on quality, service, and long-term partnerships — and that’s something the big brands simply can’t replicate.

Question 5

How do you ensure quality and consistency?

Accepted Answer

We control every step of the process — from sourcing green coffee to roasting and packing — to deliver consistent, high-quality results. Our green coffee supply is carefully selected from trusted producers, with every batch tested for bean size, weight, and colour consistency before roasting.

Roasting is done using advanced, automated equipment to ensure repeatable results, and we regularly cup and quality-check every blend to maintain your flavour profile over time. Whether you’re using a ready-to-go blend or a custom roast, you can count on dependable quality in every batch.

Question 6

What is the minimum order quantity (MOQ)?

Accepted Answer

Getting started is easy — you can place your first order from just 50kg, packed in standard 1kg bags. It’s the perfect entry point for cafés and retailers looking to launch their own brand. For custom packaging or capsules, we’ll guide you through the options and MOQs.

Question 7

Starting an Online Coffee Brand – Help Q&A Sheet

Accepted Answer

Thinking About Selling Your Coffee Online?

Whether you're a café owner moving into e-commerce or launching a new online coffee venture, it’s a smart move — building your brand, reaching new customers, and adding a solid revenue stream.

At Ublend®, we make it simple to start: custom-branded coffee, flexible pack sizes, and real support from setup through to sales. This guide outlines what you’ll need, common hurdles, and how we help you every step of the way.

Check out our guide here. (https://www.ublend.com.au/onlineretailerpdf)

FAQ's

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